Flights Cancelled

Sep 19, 2010 Comments Off by
   
   

Well after approximately 18 hours on the phone with Expedia.com the flights have been cancelled and I have been issued a refund for the ticket.

After being transfered between people, 5 in total, they finally managed to transfer me to their corporate office in Las Vegas, instead of dealing with the call center in the Philippines. After speaking with a man named Clarence, again sending in a copy of my flight itinerary as printed from expedia’s website. He managed to log into some “archaic software” that no one ever uses any more and found my itinerary as I had purchased it.Only once he saw this information and found the “proof” that it was misrepresented at the time of purchase, did they issue the refund.

As a result of this expedia has lost my business, at least for some time. Not that I’ve used them very much, mostly I purchase directly from the airlines.

So what will I do? As soon as the refund hits my account I will book a new ticket with either Swiss or Turkish Airlines. Both of these airlines have flight schedules that depart at decent times, and they are comparable in price to Aegean Airlines. . . stay tuned.



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"To see a World in a Grain of Sand And a Heaven in a Wild Flower, Hold Infinity in the palm of your hand And Eternity in an hour."          William Blake My world revolves around my travels. Beyond that, there is very little that exists.
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