Flights Cancelled

Posted by  Daniël Cronk   in       10 years ago     679 Views     Comments Off on Flights Cancelled  

Well after approximately 18 hours on the phone with Expedia.com the flights have been cancelled and I have been issued a refund for the ticket.

After being transfered between people, 5 in total, they finally managed to transfer me to their corporate office in Las Vegas, instead of dealing with the call center in the Philippines. After speaking with a man named Clarence, again sending in a copy of my flight itinerary as printed from expedia’s website. He managed to log into some “archaic software” that no one ever uses any more and found my itinerary as I had purchased it.Only once he saw this information and found the “proof” that it was misrepresented at the time of purchase, did they issue the refund.

As a result of this expedia has lost my business, at least for some time. Not that I’ve used them very much, mostly I purchase directly from the airlines.

So what will I do? As soon as the refund hits my account I will book a new ticket with either Swiss or Turkish Airlines. Both of these airlines have flight schedules that depart at decent times, and they are comparable in price to Aegean Airlines. . . stay tuned.

About  

I am very passionate about traveling. My goal is to visit as many places and experience as many things as I can during my short journey on this earth.